Treatment is NOT suitable under the following conditions:

• Active infection

• Presence of fever

• Swollen lymph nodes

• Active allergic reactions

• Pregnancy

• Deep vein blood clots

• Heart failure or kidney failure

• Active or untreated cancer

• Post-surgical periods where incision sites are still discharging fluid

• Post-surgical periods that do not permit lying flat on your back

With any of the above, treatment must be postponed until the underlying condition has resolved.

Appointments are about 70 minutes. Please arrive just a few minutes prior to your time to help us prevent crowding in our clinic space.

In the majority of cases, you’ll get to enjoy the convenience and peace of mind of remaining clothed during these treatments. The abdomen (and other body areas) may be uncovered as needed for your unique treatment goals.

Please arrive wearing a LOOSE T-SHIRT, LOOSE SWEATPANTS, and SOCKS — you'll need to take off your shoes upon entering the treatment room. Please do not wear denim, thick or delicate fabrics, jewelry, or anything you wouldn’t want compressed or stretched.

Due to the close physical nature of our work, wearing a new / clean face mask during treatment is recommended. However, if you are sick, you MUST cancel your appointment and reschedule accordingly. The cancellation policy below applies to ALL situations without exception, including unexpected illnesses and emergencies.

Treatments feel like a combination of light, gentle, and relaxing work in some areas, along with deeper, more targeted work in other areas to strategically address the lymphatic system, nervous system, and musculoskeletal system for restoring proper lymph flow, blood flow, muscle tone, fascial tone, and nervous system function.

In the majority of cases, you’ll get to enjoy the convenience and peace of mind of remaining clothed during these treatments. The abdomen (and other body areas) may be uncovered as needed for your unique treatment goals. Please arrive wearing a LOOSE T-SHIRT, LOOSE SWEATPANTS, and SOCKS.

Our personalized treatments may include work around the head, neck, face, chest, back, arms, abdomen, hips, and/or legs.

While these treatments are generally well-tolerated, it's important to remember that they are in part designed to move waste products in the body to facilitate their elimination.

As waste products start to circulate and make their way to other organs for detoxification and removal from the body, you may experience a temporary worsening of existing symptoms before feeling better.

Temporary post-treatment effects may also include increased urination or bowel movements, diarrhea, tiredness/fatigue, general malaise, slight fever, headache, brain fog, dizziness, nausea, soreness, and/or skin reactions.

Because we may also use deeper techniques on some areas, you may feel some soreness for several days.

Yes, receipts from completed treatments can be submitted to your benefits provider under Registered Massage Therapy.

Managing plan-specific details — such as confirming coverage for treatments, doctor's note requirements, benefit-year / per-treatment reimbursement maximums, and submitting claims — is solely the patient’s responsibility.

At the end of each appointment, we conveniently charge the treatment fee to the credit card on file and promptly email you the insurance receipt in PDF format.

NB — Insurance will NOT typically reimburse to cover cancellation fees, gift card purchases, or gift card redemptions.

By booking an appointment, you agree to the following policies & procedures:

Cancellation & Missed / Late Appointment Policy

Your appointment time is reserved just for you. A late cancellation / rescheduling or missed appointment leaves a hole in the therapist’s day that, with adequate notice, could have been filled by another patient, especially those on the wait list. As such, we require 24 hours’ notice for any cancellations or changes to your appointment. Please be advised that appointments booked less than 24 hours prior to their start times automatically fall within this late cancellation period.

If a patient is unable to provide the minimum 24-hour cancellation notice or misses their appointment for ANY reason (including unexpected illness and emergencies), a cancellation fee that is equal to the full treatment fee will be charged to the credit card on file, NO EXCEPTIONS.

Any reason is a good enough reason to cancel if you need to, and the fee is not a punishment for the patient but a necessity to protect the therapist’s time. Please consider booking an appointment like purchasing a ticket to an event, flight, or accommodation, where one is responsible to any costs if they are unable to attend. If in doubt, please reschedule ahead of time.

Please note that cancellation fees are typically not eligible for insurance reimbursement. As well, arriving late to your appointment will not result in additional time added or fees being reduced.

Thank you for respecting your therapist’s time!

By booking an appointment, you agree to the following policies & procedures:

1) Health History Form Policy

New patients must complete the online Health History Form IMMEDIATELY upon receipt to secure their first appointment and to receive treatment. Failure to complete this step in a timely manner will result in appointment cancellation.

Returning patients will be required to complete this form annually prior to an upcoming appointment.

2) Cancellation & Missed / Late Appointment Policy

Your appointment time is reserved just for you. A late cancellation / rescheduling or missed appointment leaves a hole in the therapist’s day that, with adequate notice, could have been filled by another patient, especially those on the wait list. As such, we require 24 hours’ notice for any cancellations or changes to your appointment. Please be advised that appointments booked less than 24 hours prior to their start times automatically fall within this late cancellation period.

If a patient is unable to provide the minimum 24-hour cancellation notice or misses their appointment for ANY reason (including unexpected illness and emergencies), a cancellation fee that is equal to the full treatment fee will be charged to the credit card on file, NO EXCEPTIONS.

Any reason is a good enough reason to cancel if you need to, and the fee is not a punishment for the patient but a necessity to protect the therapist’s time. Please consider booking an appointment like purchasing a ticket to an event, flight, or accommodation, where one is responsible to any costs if they are unable to attend. If in doubt, please reschedule ahead of time.

Please note that cancellation fees are typically not eligible for insurance reimbursement. As well, arriving late to your appointment will not result in additional time added or fees being reduced.

Thank you for respecting your therapist’s time!

3) Immediate Patient Discharge Policy

No form of harassment or abuse will be tolerated.

In such an event, the appointment will end immediately and your credit card will be charged a cancellation fee that is equal to the full treatment fee, no exceptions. Please be advised that cancellation fees are typically not eligible for insurance reimbursement. You will be discharged as a patient with a detailed note in your health record. No further appointments will be accepted and serious incidents will be reported to the police.